The checklist
| # | Include | Example |
|---|---|---|
| 1 | Manufacturer and full part number | Manufacturer + complete order number with suffix |
| 2 | Nameplate photo | One clear photo of the whole label |
| 3 | Quantity | 1 unit, or 2 (one spare) |
| 4 | Destination | Country and whether it is a plant or warehouse |
| 5 | Needed by, and whether the line is stopped | Date, and 'line stopped since …' if it is |
| 6 | Alternatives | Accepted with engineer approval / original only |
Before a quotation can be issued
- The exact part (or the option you agreed to consider) is identified
- Dated evidence of the item and its condition has been received
- The delivery route to your destination is known
- Your invoicing details are on file
After you send it
You get a reference straight away. A person reads the request and replies by email — first with any question that blocks the search, then with what was found, its evidence, and a quotation with one clear price to your border or your plant, with estimated import duties shown separately. Nothing is ordered until you accept the quotation. You remain the importer of record.
Questions and answers
- Can I send a list of several parts?
- Yes. Attach the list (PDF, Excel or CSV) with manufacturer, part number and quantity per line.
- Which contact method should I give?
- Email always works and keeps a record. Add a phone number if a stopped line means you want a call.
Last updated 2026-10-19.