Where to find the number
- The nameplate or rating label on the side or front of the unit
- A second label under a cover, on the back, or on the circuit board
- The machine's electrical drawings and spare-parts list
- The packaging or the purchase record of the last replacement
What a useful photo shows
- The whole label, in focus, without glare
- Order number and the revision or version field
- Serial number (helps date the unit)
- The unit installed, showing connectors and option cards
How a cross-reference is judged
| Level | Meaning | Who decides |
|---|---|---|
| Exact match | Same manufacturer part number and revision | Evidence of the item |
| Confirmed replacement | The manufacturer names it as the successor | Manufacturer documentation |
| Documented equivalent | Specifications match on everything that matters for your use | Your engineer, with the datasheets |
| Possible alternative | Similar function, differences to review | Your engineer — never assumed |
| Insufficient evidence | Not enough information to say | We say so |
What EUROMEXA does — and does not do
| We do | We do not |
|---|---|
| Search for the part internationally against the exact part number and revision | Hold our own stock of parts |
| Ask for dated evidence that a specific item exists and what condition it is in | Repair or recondition parts in our own workshop (repairs go to specialist repair shops) |
| Explain the difference between an exact match, a confirmed replacement and an alternative | Claim to be an authorised distributor of any manufacturer |
| Quote one clear price to your border or your plant, with estimated import duties shown separately | Promise availability or a delivery date before it is confirmed for your order |
| Tell you when we cannot find it, or when a local distributor is the faster route | Supply safety-critical components, at least initially |
Questions and answers
- The label is unreadable. Can you still help?
- Often. Send photos of the unit, its connectors and the machine it sits in, plus any drawings. We will say what can and cannot be identified from them.
- Do you decide whether an alternative is acceptable?
- No. We present the evidence; the decision is yours or your engineer's.
Last updated 2026-10-19.