What we check before quoting
| Check | Evidence we ask for |
|---|---|
| Identity | Photos of the actual item's label matching the full part number and revision |
| Existence now | A dated confirmation for this request — an old listing is not enough |
| Condition | Stated condition (new, used, refurbished) with photos; test evidence where it exists |
| Free to sell | Confirmation that the item can be sold and exported to your destination |
| Terms | Warranty and return terms, where offered |
Substitutes and alternatives
A substitute is proposed only with documentation: a manufacturer-named successor, or datasheets showing the specifications that matter for your use. Electrical, mechanical, firmware and safety compatibility are never assumed. You decide.
What we exclude
- Safety-critical components, at least initially
- Items of unclear provenance, or where counterfeits are a known risk
- Export-controlled items where the position is unclear
What EUROMEXA does — and does not do
| We do | We do not |
|---|---|
| Search for the part internationally against the exact part number and revision | Hold our own stock of parts |
| Ask for dated evidence that a specific item exists and what condition it is in | Repair or recondition parts in our own workshop (repairs go to specialist repair shops) |
| Explain the difference between an exact match, a confirmed replacement and an alternative | Claim to be an authorised distributor of any manufacturer |
| Quote one clear price to your border or your plant, with estimated import duties shown separately | Promise availability or a delivery date before it is confirmed for your order |
| Tell you when we cannot find it, or when a local distributor is the faster route | Supply safety-critical components, at least initially |
Questions and answers
- What happens if evidence cannot be obtained?
- We say so in the quotation, or we do not quote the item. Gaps are stated, not hidden.
- How fresh does stock evidence have to be?
- It must be dated and recent enough for the order in question; an old catalogue entry does not count as confirmation.
Last updated 2026-10-19.